Steven
Nominated Tester
Posts: 131
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Post by Steven on Dec 14, 2005 21:33:29 GMT
Booked in for MOT & "there's a noise from the front passenger side"A wheel nut was missing for a while, and the owner knew about it
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Post by ammer1t on Dec 14, 2005 22:14:01 GMT
The nut was behind the wheel all the time
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motdave
Nominated Tester
Posts: 242
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Post by motdave on Dec 14, 2005 22:32:01 GMT
The nut was behind the wheel all the time Just think - we have to share the roads with these people What if his MOT wasn't due ? Would he still have called in to have the noise checked out - or would he have carried on driving until involved in a serious accident ? Out of interest, how far around did the fracture extend ?
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Steven
Nominated Tester
Posts: 131
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Post by Steven on Dec 14, 2005 23:33:18 GMT
There was about a third still attached! The guy said that he changed the wheel some months back, but one bolt had cross threaded. So he left it out -thinking that the other 3 would hold it ok
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spanner
Nominated Tester
Posts: 191
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Post by spanner on Dec 15, 2005 0:25:41 GMT
Out of interest, was there a wheel trim on that wheel? Imagine if there was and had customer not mentioned noise from that wheel - would you have detected it in the MOT without a road test?
Often think to myself all these stick on look good parts can often hide serious defects. Too many I've seen with wheel bolts missing or broken that we've just passed in the MOT but gone to service the car imediatly after. One of the biggest sinners is a national company who I shall not name for legal reasons - but they broke a customers wheel stud and our customer watched as the lad picked up the bit off the floor and shoved wheel trim on. Came to pay bill said nothing about it until customer told him he'd seen what had happened and explained he was taking car back to garage for a retest. Guy told him it wouldn't matter there was a wheel trim they wont notice. Lucky our customer is loyal too us and was honest - he ended up getting a hire car - new hub - wheel bearing - wheel bolt all off the company after complaining to head office.
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Steven
Nominated Tester
Posts: 131
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Post by Steven on Dec 15, 2005 0:41:25 GMT
Out of interest, was there a wheel trim on that wheel? Imagine if there was and had customer not mentioned noise from that wheel - would you have detected it in the MOT without a road test? There was no wheel trim when it came in to us. I'd hate to think what would have happened if there was a wheel trim fitted & no faults noticed! A few times around some corners & that wheel would break off... Surely this backs up the arguement for wheel trims to be removed during the MOT test ?
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spanner
Nominated Tester
Posts: 191
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Post by spanner on Dec 15, 2005 1:03:16 GMT
Yep sure shows what wheel trims hide although I don't fancy removing them all during an MOT either. Apart from many of them being that brittle type what about the ones held on with the wheel bolts? Think we're stuck with passing vehicles that are sometimes dangerous! Annoying thing is should wheel fall off whats the first thing customer will say? you know the answer as well as I do.
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phaetonott
Nominated Tester
I may not be right but at least I am trying!
Posts: 376
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Post by phaetonott on Apr 26, 2011 22:02:07 GMT
I failed a car on front pads a few weeks back, and the car went to one of our techs to repair. When he took the trim off two of the five bolts were missing!(Bolt holes were stripped of threads) We told the customer and he said it was ok, it had been like that for months. He refused to have the hub replaced, so my tech refused to fit the wheel trim until after I re-tested it, However if the trim was back on, even though I KNEW there were two bolts missing, I would have to pass the car!!!! He drove off with his wheel trim in his boot and two vt30s. Never came back so I expect another garage has passed it with it's wheel trims on.
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