motdave
Nominated Tester
Posts: 242
|
Post by motdave on Feb 23, 2006 22:32:49 GMT
I've had enough of entering just the last 6 digits of the VIN. The numerous mistakes in the DVLA records that get through the registration process is beginning to annoy me. The last 6 are usually always correct, but it's the other 11 characters that contain hideous mistakes.
I type in the reg (VRM) & the last 6 of the VIN, but there is no means for me to correct the data when I see the DVLA VIN is wrong on the screen. I have wasted time, paper & ink doing numerous 'ABORT - Wrong Vehicle Details Entered', and having to type 'DVLA VIN INCORRECT' into the message box.
From now on, I am going to type in the FULL VIN every time. At least this way, if there are discrepancies with the DVLA record, then the VTS device will give me the option of confirming if my VIN matches the plate on the car.
|
|
rebel
Nominated Tester
Posts: 32
|
Post by rebel on Feb 24, 2006 0:41:20 GMT
Thats interesting Dave,
When I enter the VRM and last six digits, If the correct make/model/colour etc comes up I usually just assume all is correct and continue.
I'll have to look out for that one.
Incidentally, I seem to remember that somebody has been told specifically not to enter the full VIN when it is a full 17 digit one.
|
|
NT
Nominated Tester
Posts: 139
|
Post by NT on Feb 24, 2006 7:46:26 GMT
I've had enough of entering just the last 6 digits of the VIN. The numerous mistakes in the DVLA records that get through the registration process is beginning to annoy me. The last 6 are usually always correct, but it's the other 11 characters that contain hideous mistakes. Thats why we always get the V5 and check off the Vin against what I got on it. If it is different then I just enter the full in straight away. It not only saves on paper, but our precious time is save as well.
|
|
Rob
Nominated Tester
Posts: 279
|
Post by Rob on Feb 24, 2006 20:18:18 GMT
I've had enough of entering just the last 6 digits of the VIN. The numerous mistakes in the DVLA records that get through the registration process is beginning to annoy me. The last 6 are usually always correct, but it's the other 11 characters that contain hideous mistakes. Funnily enough, the first car I tested today had two errors in the VIN number that DVLA had listed. Does the customer get a letter or any communication about the discrepancy, the guy this morning didn't have his V5 with him?
|
|
Steven
Nominated Tester
Posts: 131
|
Post by Steven on Feb 24, 2006 21:45:45 GMT
I've had enough of entering just the last 6 digits of the VIN. The numerous mistakes in the DVLA records that get through the registration process is beginning to annoy me. The last 6 are usually always correct, but it's the other 11 characters that contain hideous mistakes. Funnily enough, the first car I tested today had two errors in the VIN number that DVLA had listed. Does the customer get a letter or any communication about the discrepancy, the guy this morning didn't have his V5 with him? This is how I understand it: I think that if the errors are minor - ie a 2 instead of a Z or a 5 instead of S, etc then the DVLA take our word for it that the details we entered (and would have checked 3 times) is the correct VIN that is displayed on the vehicle, and their record will be ammended accordingly. If major discrepancies are found on the VIN, then the test record is created with the VIN that we submitted, but the DVLA will contact the registered keeper to confirm the VIN is what we have provided. They may also be asked to take it to another VTS or even to their local VOSA office for further confirmation.
|
|
Rob
Nominated Tester
Posts: 279
|
Post by Rob on Feb 24, 2006 22:19:02 GMT
If major discrepancies are found on the VIN, then the test record is created with the VIN that we submitted, but the DVLA will contact the registered keeper to confirm the VIN is what we have provided. They may also be asked to take it to another VTS or even to their local VOSA office for further confirmation. I think my instance comes in this category. I told him that I wasn't sure, but he might be contacted by DVLA to get the VIN number confirmed.
|
|