sws
VTS Site Manager
Posts: 13
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Post by sws on Nov 15, 2005 22:41:38 GMT
This is more of a survey to find out what computerised garages are doing about the RETEST's now the Computer is ruling our lives.
I think its something a lot of people are interested in and hope the POLL gets some good feedback.
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motdave
Nominated Tester
Posts: 242
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Post by motdave on Nov 15, 2005 23:12:41 GMT
I don't think we'd get any tests at our VTS if we charged full fee - there are still too many undercutting each other.
I can't understand why some charge lower prices for retests. After all you are supposed to test the vehicle fully again.
Our fee is 35 for mot, and 35 for chargeable retests.
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sws
VTS Site Manager
Posts: 13
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Post by sws on Nov 15, 2005 23:18:56 GMT
I couldnt agree more...
The trouble we are faced with and the reason we are only charging £20 at the moment is that nearly every other garage in our local area is not computerised and offering 14 day free retests still...
We just cannot compete, I think VOSA should have targetted rollout to specific areas at a time, which doesnt seem to be the case.
Well over 6 months of being live and still 4 or 5 local MOT centres near us havnt got the kit installed.
I would like to see a standardised or "Forced" pricing scheme so we all charge the same. Then its not about price.. its about who is your local garage or who you want to trust.
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Roger
VTS Site Manager
Posts: 46
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Post by Roger on Nov 19, 2005 14:24:19 GMT
Where in the MOT Testing Guide (6th Edition) does it specify the "new rules" that makes it compulsary for you to charge for re test? By "new" I mean newly introduced in the 6th Edition - it ain't new if it were previously in Edition 5.
-- R
PS FastTrack only means it's faster to record on the VTS Device and has no bearing on what type of retest you are doing.
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Steven
Nominated Tester
Posts: 131
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Post by Steven on Nov 19, 2005 14:47:42 GMT
Where in the MOT Testing Guide (6th Edition) does it specify the "new rules" that makes it compulsary for you to charge for re test? By "new" I mean newly introduced in the 6th Edition - it ain't new if it were previously in Edition 5. It doesn't. Test Stations were undercutting each other so much, that full retests became free of charge. PS FastTrack only means it's faster to record on the VTS Device and has no bearing on what type of retest you are doing. Fast Track can only be used for some Partial Retests. ie Vehicles returned before end of next working day, or vehicles left at test station for repair. The vehicle is checked first, then the test is registered and a certificate printed. If the expiry date needs to be altered, or results from brake performance tests need to be entered, then the Fast Track method can't be used. The test is then registered as a Partial Retest with a new checklist printed out. The vehicle is checked, the results entered and a certificate printed. All other retests are Full Tests.
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Roger
VTS Site Manager
Posts: 46
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Post by Roger on Nov 19, 2005 16:26:46 GMT
Hi Steven, That was a good reply to my post which was originally made to point out to the original poster that computerisation introduces no new charging policies, and I also felt obliged to point out the wrong use of terminology in the title of the poll. If garages choose to charge £20 for a full test, then let it leave the VTS for rectification work and then when it eventually returns offer a free retest then they are fools . What happens if it fails again - another free retest? -- R PS the VTS computer doesn't rule your lives, it just records what you've done.
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Post by cruicky on Nov 25, 2005 21:07:51 GMT
I couldnt agree more... The trouble we are faced with and the reason we are only charging £20 at the moment is that nearly every other garage in our local area is not computerised and offering 14 day free retests still... We just cannot compete, I think VOSA should have targetted rollout to specific areas at a time, which doesnt seem to be the case. Well over 6 months of being live and still 4 or 5 local MOT centres near us havnt got the kit installed. I would like to see a standardised or "Forced" pricing scheme so we all charge the same. Then its not about price.. its about who is your local garage or who you want to trust.The department should set the price across the board, that would do away with any under cutting etc.
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Post by Dave Hill on Nov 25, 2005 21:55:14 GMT
You guys have hit the **kin nail on the head. The bigest problem with the MOT is Market forces. I run a garage that has a "not too busy" test station as a bonus (mmm not sure about that). The truth is that we have gone puterised ahead of many local staions, as a result we have been hit hard by punters shopping around for the cheapest solution. Its just human nature, even for the proper motorist to save a quid or two. We do have a following from loyal customers, but the majority are shopping around. If my business was mainly MOT based then I would be seariously worried about prices. As it is I feel that customers will see the true value of our service & stick with us. (who am I kiddin) VOSA should standardise test fees so that safety standards become the priority not "oh sh1t we are not as busy as the station down the road. Lets do em cheaper" Dave Hill
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daveh
Authorised Examiner
My snooker room
Posts: 87
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Post by daveh on Nov 25, 2005 22:15:53 GMT
If the expiry date needs to be altered, or results from brake performance tests need to be entered, then the Fast Track method can't be used. The test is then registered as a Partial Retest with a new checklist printed out. The vehicle is checked, the results entered and a certificate printed.
Steven, If the expiry date has to be altered you can still do a Fast Track, but you need to go back in and issue a replacement.
Regards Dave
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Steven
Nominated Tester
Posts: 131
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Post by Steven on Nov 25, 2005 22:29:20 GMT
Steven, If the expiry date has to be altered you can still do a Fast Track, but you need to go back in and issue a replacement. I tried that once, in the early days. It wouldn't allow me to alter the expiry date, so I always do a non-fast track partial retest if the date needs extending. I shall try the fast track & replacement method at the next opportunity, though.
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Steven
Nominated Tester
Posts: 131
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Post by Steven on Nov 25, 2005 22:34:54 GMT
The bigest problem with the MOT is Market forces. VOSA should standardise test fees so that safety standards become the priority not "oh sh1t we are not as busy as the station down the road. Lets do em cheaper" Dave Hill What other government / national schemes do people undercut each other on ? I mean you can't buy your car tax "cheaper elsewhere", or a 1st class postage stamp at a discount So why should the MOT test fee be any different ?
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NT
Nominated Tester
Posts: 139
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Post by NT on Nov 27, 2005 8:05:06 GMT
I was reading this and what came into my mind is what Steven has quoted.
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Post by westtime on Dec 1, 2005 21:05:31 GMT
I HAVE HAD THE VTS IN NOW FOR THREE MONTHS HAD VERY LITTLE PROBLEMS APART FROM THOSE OF MY OWN MAKING I STARTED CHARGING £40-00 FOR A TEST AND £30-00 FOR A RE-TEST GOT THE USUAL RESPONSE OF HOW-MUCH!!!! LOST SOME FROM THE TRADERS THE ONES YOU WANT TO LOOSE HAD SOME PHONING AROUND FOR A CHEAPER ONE BUT ON THE WHOLE ITs OK, STILL DOING 8 TO 10 A DAY I ALSO FIND THAT THE CUSTOMER IS BEGINNING TO LOOK AT HIS/HER CAR A BIT CLOSER SO AS NOT TO FAIL ON SILLY THINGS LIKE WASH-LIGHTS ETC
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Roger
VTS Site Manager
Posts: 46
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Post by Roger on Dec 11, 2005 23:06:29 GMT
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